AI phone agent: Call center automation

DeepScribe’s AI phone agent automates scheduling, follow-ups, and patient outreach so fewer calls slip through the cracks and patients get the care they need.

AI-powered care coordination

As the leader in ambient AI documentation, we know healthcare call center automation can deliver more. More timely patient information. More intelligent voice assistance. More value.

Before the call

DeepScribe displays patient information, recent visits, and care plans for full context.

During the call

Real-time context is used to suggest accurate and clinically relevant AI responses.

After the call

DeepScribe generates call summaries and schedules follow-ups.

AI insights in real time, at the right time

DeepScribe's AI phone agent uses structured data from patient conversations to guide care coordinators and streamline operations.

8 million conversations

Structured data and insights from the world’s largest database of patient conversations.

Specialty-specific AI models

Unique AI platforms trained for each specialty’s specific needs.

Real-time intelligence

The first ambient AI platform to bring ambient intelligence to patient phone calls.

Coming soon: DeepScribe Foundation

DeepScribe Foundation will handle every patient call type—from appointment scheduling automation to clinical follow-ups—using AI voice assistant technology.

Automated appointment scheduling
Voice search optimization for patient conversations
Call system integration
Available 24/7
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See DeepScribe in action

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"I'm getting all my notes done before I leave the office. My wife was shocked when I said I didn't have any charts to do this past weekend."

James Griffin, MD
oncology

“DeepScribe has allowed us to do what led us to medicine in the first place.”

Ravi Mallavarapu, MD
Gastroenterology

“I would say simply, DeepScribe makes me the doctor that I always dreamed that I would be.”

Kharia Holmes, MD
Family medicine