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The DeepScribe Difference: How Recent History has Shaped the Scribe Industry

The DeepScribe Difference: How Recent History has Shaped the Scribe Industry
DeepScribe, unlike its predecessors, is not just a “better” tool, it’s an entirely different genre – one that is a proper end-to-end solution that can truly alleviate the burden of documentation altogether. We help you bring the joy of care back to medicine.

In 2009, the Obama administration passed the HITECH act, which greatly expanded the use of electronic health records and the need for data security in the medical field. The HITECH Act also included the idea of “Meaningful Use,” which financially incentivized healthcare providers to adopt EHR systems. The use of these EHR’s, however, requires physicians and allied healthcare providers to document loads of additional data that wasn’t previously required.

In a sense, HITECH and Meaningful Use resulted in physicians spending more time as data clerks, and less time delivering actual care. And thus, the medical scribe industry was born.

In-person Scribes

In the wake of HITECH, in-person scribes were the first solution created to combat the overwhelming influx of data entry. Medical scribes quickly reduced the documentation demands on physicians, allowing them to offload much of their mundane data entry work. In 2010, medical scribes were one of the fastest growing industries in the United States, and a particularly valuable entry point for aspiring medical professionals.

Quickly, though, physicians began to see scribes’ shortcomings. At $2,500-5,000 per month on average, the out-of-pocket cost for physicians became a serious concern. Over time, some physicians began offloading additional responsibilities to their more trusted scribes, asking them to complete complex EHR tasks that were beyond the scope of their original training – putting many physicians at risk of unintentional malpractice.


Virtual Scribes

Eventually, hard costs and this data security risk known as “functional creep” began to outweigh the good work scribes were doing, and a large portion of the industry was outsourced to virtual scribe companies overseas. These virtual scribes operated at lower premiums and became the preferred alternative to in-person scribes. Today, they offer an increased perception of privacy during patient visits, are flexible, and have a far reduced risk of functional creep.

Yet, virtual scribes can cost up to $50k per year, and their scalability across entire practices is effectively a non-starter. Additionally, risks associated with offshore data transmission and lack of standardized training makes virtual scribes a less viable option.


Developing Technology & Dictation Tools

As the pitfalls of scribes – both virtual and in-person – became more prevalent, developing technology presented some unique solutions to physicians still faced with an overbearing workload. Most commonly, dictation tools.

Dictation tools remove the third party scribe altogether, allowing physicians to record patient visits using smartphone compatible recording software. Physicians who use dictation tools don’t have to worry about high costs, the risk of malpractice, the burden of training, or any of the cons associated with scribes. Yet still, the technology doesn’t effectively address the root of the problem – which is that care physicians are tasked with far too much data entry work, regardless of how that data is captured. Just like scribes, dictation tools remove the burden of writing or typing notes, but they don’t at all lift the heavy burden of documentation. Dictated patient sessions still need to be edited, contextualized, and filled into EHR’s, which is really where the grunt work of note-taking exists.


“Artificial Intelligence”

AI technology, and our understanding of it, has developed significantly over the past few years, and some companies today are using elements of it to structure workflow products that better address the pressing needs of physicians. These devices operate in similar capacity to other raise-to-wake devices like Apple’s “Siri,” or Amazon’s “Alexa.” This tech records patient visits, provides physicians with a dictated note, and can understand a range of verbal commands that assist a physicians workflow.

The unfortunate reality, though, is that these products are essentially just fully-automatic dictation tools that are still ultimately powered by humans rather than AI. Due to these constraints, the integration of the tech itself is limited. Physicians are basically given a “better” tool than the ones that came before them. One that removes certain manual tasks, “automates” others, and allows physicians to complete some EHR tasks using their voice.


The DeepScribe Solution

DeepScribe is the only fully ambient AI-powered medical scribe solution on the market today. It takes care of all of your documentation and is far more than just another tool.


How it Works

DeepScribe captures extremely accurate data from a patient visit, converts it into text, and fills it into the discreet fields of any EHR software using machine learning technology that we developed specifically to meet physician documentation needs.

DeepScribe is also entirely customizable, meaning that each physician can design the product to fit both their unique work style and each individual patient. You can set how notes are organized, set macros and documentation templates, and even set the tech to map different categories of patients assessments. Additionally, DeepScribe is scalable across entire practices. Both our provider partners and individual users save both time (up to three hours per day) and money, while simultaneously increasing the quality of patient care and patient volume, and thus revenue.

DeepScribe, unlike its predecessors, is not just a “better” tool, it’s an entirely different genre – one that is a proper end-to-end solution that can truly alleviate the burden of documentation altogether. We help you bring the joy of care back to medicine.





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The DeepScribe Difference: How Recent History has Shaped the Scribe Industry

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