How to Make Your Medical Practice More Efficient
Becoming more efficient is about identifying the things that slow us down — the things that don’t inherently have productive value — and designing creative solutions to simplify those processes. So often it seems, it's the things where we think to ourselves, 'there has just got to be a better way to do *this*.' But fixing complex problems requires complex solutions. Finally, the solution to EHR documentation and note taking is here.
How to Make Your Medical Practice More Efficient
In 2019, Forbes magazine writer Mary Juetten ranked efficiency as a business’ most important trait. “We can plan and schedule as we like,” she writes, “but there are inevitably instances where minutes that eventually turn into hours are spent on things for which there is no redeeming value.”
In life, Juetten mentions the times we wait on hold, or in line, or in traffic. Instances where time is spent on things with little to no productive outcome. In business, efficiency is spoken about in a similar fashion — the oft-used buzzword tossed around as companies streamline workflows and become, well, more efficient. It’s something we’re always working on.
In any industry, becoming more efficient is about identifying the things that slow us down — the things that don’t inherently have productive value — and designing creative solutions to simplify those processes. For me personally, it’s usually the things where I think to myself, there has just got to be a better way to do *this*.
What is it for you? What slows you down? In life or at work. How can you make your medical practice more efficient? We encourage you to mull these questions.
At your medical practice maybe administrative tasks like scheduling slow your team down — setting up appointments and sending out follow ups and reminders. Or maybe sending out test results to patients takes too long. But answers to these problems are usually solutionary. Integrate online scheduling and automated follow ups and the process becomes more efficient almost immediately. Same with test results. Automating those releases instantly frees up time.
But what about the dreaded EHR and note taking process? It’s more likely that the bulk of what’s holding your medical practice back from becoming that efficient, well-oiled machine that it can be, are the documentation burdens associated with EHR’s.
We know this because many different studies conducted across many different practices over the past few years all show the same trends:
- Physicians spend nearly 50% of their workday on administrative EHR tasks
- New health professionals spend 87% of time away from patients, 44% of that time in the EHR
- Physicians spend around 3.5 hours a day on documentation
Unlike, say, online scheduling, EHR-related work hasn’t had the same plug-and-play solutions. There are medical scribes and transcriptionists that can relieve some of the note-taking process, and speech-to-text tools and dictation devices that help ease deep recall, but they all have their respective drawbacks, cost concerns and security issues. Chances are, you’ve probably found yourself thinking like me at some point. There has just got to be a better way to do *this*.
But for years there hasn’t been a better way. There hasn’t been a proper, all-encompassing solution that addresses the administrative load created by EHR’s. It is a more complex problem, one that in turn requires a more complex solution.
Now, finally, there’s a solution that takes care of all of your clinical documentation. DeepScribe’s AI powered medical scribe listens to your natural patient conversations, transcribes the interaction, creates a customizable medical note, and maps the important medical information into your EHR.
The positive impact it has on the efficiency of your medical practice plays out in three big ways.
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The nature of the DeepScribe offering is that it allows physicians to provide engaging, intentional care. Because DeepScribe automatically gathers everything it needs from the natural conversation, doctors don’t have to spend any time on the computer, writing on a notepad, or vocally prompting the device during a session.
For those professionals who entered healthcare because they care deeply about others, DeepScribe is invaluable to them. Because it allows them to get back to doing what they love.
In the past we’ve discussed how engaged care communicates empathy and builds trust and a deeper emotional connection with patients, but it’s a two-way street. Care providers who build good relationships with their patients report feeling positively about their work, their value, and their impact.
Time savings is the other element of our offering that is invaluable to our partners. We’ve seen physicians save up to three hours a day on their documentation using DeepScribe, and watched others shave time off their individual patient encounters because the interactions are suddenly more seamless, natural and engaging.
But it’s not necessarily how much time the device saves them (though that’s important, too) it’s what they can do instead of work, instead of EHR tasks, that is so valuable. For some of our family-oriented partners, getting home from work in time to have dinner with their family is worth the world. DeepScribe gives that back to them. For others, they spend newfound time on continuing-ed, or daily exercise. In some instances, our partners choose to see additional patients, which brings us to the next big category.
If efficiency is your number one priority, then financial opportunity is likely a welcome by-product. With the time savings that DeepScribe creates, some partners choose to see additional patients each day. Over each week, month, and eventually an entire year, physicians can produce a substantial amount of additional revenue.
Ultimately, efficiency affords growth. And the opportunity to take you and your medical practice to another level.