DeepScribe Acceptable Use Policy

Last updated: August 15, 2026 · Version 1.0

This page summarizes what's expected of you as a User of the DeepScribe Services. It does not modify, and is subordinate to, the agreement between DeepScribe and your practice ("Customer"). That agreement may consist of the standard Terms of Use published on this website, or a separately negotiated Master Services Agreement, Order Form, and/or amendments — whichever applies to your practice controls over this summary and over the standard Terms of Use to the extent of any conflict. Your practice's Business Associate Agreement (BAA) governs patient data handling and controls over any conflicting provision here.

YOUR ACCOUNT​

• Your login credentials are for your use only. Don't share your password or make your account available to anyone else.
• You're responsible for all activity that occurs under your account.
• Notify your practice administrator or DeepScribe support immediately if you believe your account has been compromised.

APPROPRIATE USE

 Use the DeepScribe Services only for their intended purpose: ambient clinical workflow support in connection with patient care, as authorized by your practice.

• Don't attempt to access data, systems, or accounts you're not authorized to use.
• Don't use automated tools, scripts, or bots to interact with the Services or extract data from them.
• Don't attempt to bypass, disable, or interfere with the Services' security features.

PATIENT DATA

• Only access patient information as needed for your role in providing or supporting care.
• Follow your practice's policies on patient consent and data handling when using the Services.
• Don't export, copy, or share patient data outside of the Services' intended workflows.
• For details on how DeepScribe secures data, see our Security Practices and Trust Center.

PROHIBITED USE

• No illegal use, harassment, or activity that could harm DeepScribe, your practice, other Users, or patients.
• No uploading or introducing malicious software.
• No misrepresenting your identity or authorization to use the Services.

WHAT HAPPENS IF THESE EXPECTATIONS AREN'T MET

Violations may result in suspension or termination of your access, consistent with the agreement between DeepScribe and your practice.

RELATED DOCUMENTS

• Terms of Use — the default agreement between DeepScribe and a practice, available here. Note: your practice may have a separately negotiated agreement that amends or supersedes these terms. Contact your practice administrator to confirm which version applies.
• Privacy Policy
• Security Practices

QUESTIONS ABOUT YOUR PRACTICE'S AGREEMENT

DeepScribe is made available to you through your practice's agreement with DeepScribe. For a copy of applicable terms, contact your practice administrator.