Customer Stories
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Oncology

Jaymeson Stroud, MD, on Cultivating Better Bedside Manner with AI

DeepScribe helps Dr. Stroud, Ackerman Cancer Center, improve face-to-face time and be more present with patients

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In oncology care, every moment spent with patients is precious. Cancer diagnoses bring complex emotional and medical challenges that demand a physician's complete attention. Yet in recent years, oncologists have found themselves divided between providing compassionate care and managing the burden of clinical documentation, often typing notes during crucial patient conversations.

For Dr. Jaymeson Stroud, Radiation Oncologist at Ackerman Cancer Center, DeepScribe has transformed this dynamic, enabling him to fully engage with patients during their vulnerable moments. By eliminating the documentation barrier, DeepScribe's ambient AI technology allows oncologists to maintain eye contact, pick up on subtle emotional cues, and respond with the kind of attentive bedside manner that cancer care demands.

Transcript: 

Jaymeson Stroud, MD: I was excited to explore any option that was gonna help me to be able to document.

I was even willing to give up some quality to be able to actually be, getting through these patients and spending, face to face time with the patient where I could be more present in the conversation and not sitting there trying to take notes so that I could remember what they're saying. I think it allowed me to answer questions with more of a personable, type of, you know, bedside manner. I think, overall, it was really just that extra time that I had, allowed me to stay on time. It allowed me to, at the end of the day, kind of take a quick minute to wrap up. And I I actually look at all my Deepgram notes at the end of the day and sign off on them, and I'm done. And, you know, those notes are ready to go out to positions same day.

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AI Medical ScribeKLAS scoreSpecialty supportDocumentation intelligence (context, coding, automation)EHR SupportCustomizationRollout model and enterprise readinessBest for
DeepScribe98.8 / 100*Deep specialty coverage: oncology, cardiology, urology, orthopedics, gastroenterology, + moreContextual notes (pulls history, labs,, etc.)  CPT, ICD-10, HCC codingEpic, athenahealth, DrChrono, eClinicalWorks, iKnowMed, OncoEMR, UroChart, ModMed, Objective Medical Systems, + moreDeep, per-clinician customization; learns each clinician’s style and supports granular control over templates, structure, and phrasing.Structured enterprise rollouts with governance, analytics, and at-the-elbow supportHealth systems, private practices, and specialists that need customizable, specialty-aware AI for complex workflows
Abridge95.3 / 100Strong in primary care and templated, compliance-driven workflowsContextual notes (pulls history, labs,, etc.)  CPT, ICD-10, HCC codingEpic (primarily), athenahealth, CernerConfigurable templates and note sections; orgs define templates, clinicians adjust sections within structured, guideline-aligned notesEnterprise deployments optimized for Epic workflowsHealth systems on Epic, particularly within primary care
Commure93.3 / 100*General coverage; specialty outcomes still emergingCPT, ICD-10 codingBroad EHR supportCustom templatesOn-site enablement and configurationHealth systems that want hands-on rollout support and iterative specialty build-out
Suki93.2 / 100Fast time-to-value in primary care; specialty depth variesAmbient notes, dictation  ICD-10, HCC codingEpic, athena, Oracle health, MeditechMulti-mode control (ambient, dictation, commands)Fast time-to-value; standard enterprise onboardingPrimary care and multi-specialty groups seeking fast time-to-value
Microsoft DAX92 / 100Multi-specialty support; strongest in Epic workflowsICD-10 codingEpic (primarily), CentricityCustom templatesStructured enterprise rollouts; heavy IT involvementOrganizations on Epic
Nabla90.9 / 100Flexible; broad but maturing specialty depthAmbient notes, agentic automation  ICD-10, HCC codingEpic, athenahealth, eClinicalWorks, NextGen Custom templatesLightweight, flexible deployment via web and mobileOrganizations that want flexible, lightweight solution
EpicN/ABuilt for Epic-native workflows; specialty depth unknownStill emergingNative to EpicStill emergingStill emergingOrganizations on Epic